Michael P. Monroe

Strategic, Sales Exec Cloud UCC & Managed Services, Information Technology and Services

Hi, I'm Michael Monroe. A strategic sales exec in UCC & Cloud managed services

Michael P. Monroe's Bio:

Michael P. Monroe's Experience:

• Principal at Independent (Unified Com & Collab) - Cloud Servs Consultant

  December 2012 - Present

  • Engages w/ C-level executives & owners of SMB clients on go-to-market strategy, channel readiness and enablement, sales targeting and execution - for UCC solutions: including subscription based, as a service delivery models (SaaS, IaaS and PaaS), machine to machine (M2M) applications and mobility. • Consulting results include sales & marketing launch of SaaS solution for a public safety, human resource management software firm; refined & scaled service to generate - from zero revenue to over 75 customers under subscription in less than 2 years

• Director, Major Accounts at Glowpoint, Inc.

  November 2011 - October 2012

  Responsible for driving revenue and growth for managed and hosted video solutions. Glowpoint provides cloud managed video services that make delivery of consistently high-quality videoconferencing and telepresence service as simple as the Internet, between any endpoint, network and business.

• Solutions Rep/Brand Splst - TelePresence Video Com at IBM

  October 2009 - June 2011

  Western US - Regional services sales leader for IBM's Cisco Telepresence practice. Video and collaborative communications consultant and solution architect to C-level execs at global enterprises.

• Services Sales Leader - Integrated Com/GTS at IBM

  2008 - June 2011

  Part of Western Region SME team responsible for client facing consulting engagements centered around IBM's suite of services and products in UC (Unified Com, IPTel, UM, Contact Center, Networking, Mobility, Wireless & Telecom Exp Mgmt)

• Director of Sales at Neo Logic Networks

  September 2006 - November 2007

  Southern California based VAR/ regional network integrator and consulting firm, targeting Enterprise accounts; Cisco advanced technology, IP communications certified and specialized partner.

• Director, Channel Sales - Western Region at LiteScape Technologies

  January 2005 - February 2006

  o First executive chosen for new role requiring skills in sales/business development/marketing - simultaneously applied across multiple channels; ultimately accountable for prospecting, qualifying and closing of direct and indirect sales for a start up, XML based - IP telephony application software provider.

• Dir. VAR Development at UCN, Inc.

  2004 - 2005

  o New business launched by telecom carrier - first individual hired to lead sales, marketing and business development initiatives to develop a VAR channel to deliver advanced, IP based hosted contact center solutions to mid market accounts. Developed channel partnership agreements with Avaya, Cisco and Inter-Tel resellers.

• Pres. and CEO at Enabl-R Networked Systems

  September 2001 - January 2003

  * Responsible for raising $3.5M in capital from debt and private equity offering * Featured presenter at Service Networks/ISPCON Fall 2002 on using ROI to sell technology services

• Sr. Dir. Business Partnerships & Marketing at VISTA, I.T.

  2003 - 2003

  o Identified and lead the recruitment of complimentary partnerships including VARs, applications software providers and cooperative competitors; developed revenue actualizing relationships with Avnet Enterprise Solutions, SpeechWorks and Dimension Data o Participated in developing go to market strategy on several key technologies for addition to the VISTA solution portfolio including: Avaya - Interaction Center, IP Office and Microsoft CRM, Cisco - Internet Service Node (ISN), Internet Protocol Contact Centers (IPCC) Enterprise & Express and Intelligent Contact Manager (ICM).

• Asst. V.P., Business Development at Science Applications International Corp. (SAIC)

  December 2000 - September 2001

  * Managed sales and marketing with P&L responsibility for Ingram Micro and Cisco Systems accounts. * Business Developer and Sales Executive focused on outsourced professional services opportunities in US enterprises. Providing planning, design, implementation, training, and support of applications for voice/video/data over IP, unified messaging, multi-device/multi-network wireless, building broadband solutions and telecommunication operations support systems.

• VP, Sales and Marketing at SAIC

  September 1999 - December 2000

  * Managed sales & marketing P/L for a $35M consultative, network integrator and VAR division of Global 1000.

• Pres., CEO at Enabl-R Networked Systems

  June 1998 - September 1999

  * Founder - responsible for raising $3.5M in capital for systems/network integration/services company.

• Dir. & GM, Systems and Network Integration Group at El Camino Resources, Intl. Inc.

  August 1987 - June 1998

  * Executive in charge of advanced networking, client/server and managed services division of INC.500 global leasing company. Served U.S, Pacific Rim, European and Latin American enterprise customers.

• Sr. Sales Exec at Emulex

  1984 - 1987

  storage systems for midrange computers

Michael P. Monroe's Education:

• University of Illinois at Urbana-Champaign

  1973 – 1977

• Columbia University - Columbia Business School

  1996 – -
  Certificate
  Concentration: Exec. Leadership & Mgmt Program

Michael P. Monroe's Interests & Activities: